FAQs

You’ve got questions? We’ve got answers. Below are our most frequently asked questions. hopefully they can address most of your questions. If not, we’re only a short email or phone call away! Call us at 336-993-9998 or visit our contact page to find out how you can stop by and talk to us in person. We’d love to show you around!

Pre-Purchase

Q. How to Decide What Color to Chose

First look at the lighting in your room. Does it have a lot of natural light? Is it dark and cozy? A light color stone will brighten up a dark space. If you have a well lit and open room, you could pull off a very dark shade for a stunning effect. A small room might require a lighter or neutral shade, whereas some of the darker shades could give a larger room punch. Of course, the variety of shades in between might go with just about any layout or lighting.

Still can’t decide what color will work? Our expert staff is ready and willing to help you come up with something that will brighten and complement your living space. Our showroom boasts a large variety of colors and textures to choose from.

Q. How Natural Stone is Priced

Natural stone is priced by different factors, availability being the foremost. The more rare the stone, of course, the more it costs us, and ultimately you, the customer. Come in and let us go over your needs. We have a variety of stones to choose from, and our knowledgeable staff will help you decide on an affordable solution to your individual requirements.

Q. Will My Granite Look Just Like the Picture Online or Store Sample?

The beauty of granite is that it is a natural material and will vary in color, tone, and pattern with each piece. As with any work of art, no two are exactly alike. That being said, the samples and on-line images may be computer generated and not true to color.

Q. Will My Granite Crack?

Once your granite is installed, normal use will not crack the stone. The granite is most vulnerable during its fabrication and shipping, and sometimes during installation.

Q. What is the Difference Between Granite and Marble?

Although both stones are highly durable, they are comprised of different materials. Granite is the most dense, formed deep in the earth’s core. Marble is made up of deep sea sediments. Both of these stones have taken millions of years to solidify to their current state. Their individual composition make them different in how they react to outside elements

Q. How Thick Should My Countertop Be?

For structural reasons, the recommended thickness is one and one quarter inch for a kitchen countertop. For a bathroom vanity, a thinner piece can be used.

Q. Does Granite Have Pits or Fissures

As a natural stone, some granite does have pits and fissures, and will vary depending on the type and cut. These natural flaws can be made minimal by sealing the surface.

Care & Maintenance

Q. Will cutting on a granite countertop damage it?

It is not recommended to cut on a granite countertop. Granite is a dense stone, and, although it can take the abuse, your knives will suffer. To protect your knives, it is best to always use a cutting board.

Q. What Can Damage a Granite Countertop?

Under normal use, hot pots or boiling water will not hurt your countertop, nor will knives. However, as with any solid surface, a high-impact blow can damage the granite.
If not sealed, the surface of your granite countertop can be stained by certain things, such as oil or red wine. Harsh cleansers or acids, even citric acids, can damage the granite finish.

Q. How Do I Clean My Granite Countertop?

Granite should be maintained with a mild, phosphate free liquid dish soap, preferably without aromatics. Thoroughly rinse with clean water, and dry the surface with a cotton towel or chamois. Granite is very durable and much harder than marble. You may be able to find products at your local retail store that are formulated specifically for stone products.